Given the nature of digital content that can be downloaded instantly after a purchase has been made; there is no “trial” or “grace period” after purchasing a subscription or an individual item which means all sales are final. Once you have downloaded an item, there is no way to “return” it. As such refunds can not be provided unless we have made changes to these terms that materially affect you to your detriment.No refunds will be given except in the case when the digital product is completely unusable.If the digital product is unusable, we need time to try to fix it. Otherwise, we will make a refund.Refunds will not be granted if you simply decide not to use the purchased products. We stand behind our products and will assist you in solving any problem you have, but we also expect you to adequately understand what you are purchasing and why.
We also reserve the right to refuse a refund in following situations:
you have changed your mind about an item/subscription.
you bought an item by mistake and the product(s) was sent/already downloaded by you.
You can not install the downloaded product
The product is incompatible with your WordPress, plugins or web server settings
The product does not function as you want
The product displays a message about the need to enter a license key or activation
You broke your website when installing the product
you refused provide to our support staff access to your web-site to investigate our product you are having issue with.
Refunds can take up to 14 days to reflect in your account.